Code of conduct

New code of conduct

NH Hoteles has reviewed its Code of Conduct with the aim of making it part of the company’s Corporate Social Respon-sibility philosophy and policies, emphasizing all of those aspects which define ethical behaviour. Principal changes in progress:

• It considers all stakeholders, making commitments in the relationship with each one of them, in addition to employees and managers, including customers, suppliers, shareholders and society. It also establishes com-mitments in relation to each one of them.
• It incorporates the Principles of the Global Compact and the Global Code of Ethics for Tourism (WTO), with the objective of disseminating them and promoting them as well as reinforcing the company’s own values.
• It details specifications linked to fraudulent practices, corruption and aspects such as prostitution and child exploitation.
• It also includes an anonymous procedure for reporting complaints of alleged breaches of the Code of Conduct.