NH University

Since the very beginning, NH Hoteles has been committed to training all of its employees as a way of achieving the leadership position that it enjoys today. Joining NH means having plenty of future opportunities for professional growth. NH University, the corporate university of NH Hoteles, was created with this in mind in 1996.

At its 8 campuses, more than 15,000 participants attend NHU training courses in person, whilst approximately 43,000 take part in e-learning programmes, together representing more than 176,000 hours of training. All in all, around 300 internal trainers teach training courses each year to employees at central offices and at the hotels. Undoubtedly, the “NH University Learning Lounge” web 2.0 learning platform has enabled employees to gain more valuable experience and to optimise new professional approaches.

NHU offers up-to-date, innovative training inspired by day-to-day business, transforming the chain's values into specific training programmes. Year after year, training programmes are designed and held using a wide variety of methods, with special focus on managing and integrating diversity, on developing technical skills and abilities and on achieving excellent quality and process excellence.

NHU training programmes are available to all employees. The importance that we give to training our professionals at NH Hoteles enables us to continue providing the maximum level of service to our customers. Every year, we try to outdo ourselves, improving the level of satisfaction of the participants and reaching everyone who works for the Company.

NH University was created by and for our employees, turning NH Hotels' slogan, “Wake Up to a Better World” into reality as “Wake Up to a Better Job”.